客服对话量统计

请求URL
GET /apiv2/kchat/stats/conversationstats.json
Query参数
NameRequiredTypeComment
startdate传递格式:2017-7-10
enddate传递格式:2017-7-11
返回示例
{
    "stats": {
            "time_table": [
                {
                    "chatNum": 0, // 对话数                    
                    "messageNum": 0, // 消息数                    
                    "serveCount": 0, // 有效沟通数                    
                    "sumResponseTime": 0, // 总等待时间                    
                    "sumServeTime": 0, // 总服务时间                    
                    "averageResponseTime": null, // 平均等待时间                    
                    "averageServeTime": null, // 平均持续时间                    
                    "timestamp": 1234567890 // 该时间段时间戳(以毫秒为单位)                
                    },
            ...            
            ],
            "time_overview": {
                "chatNum": 19, // 对话总数                
                "messageNum": 202, // 消息总数                
                "serveCount": 9, // 有效沟通总数                
                "sumResponseTime": 2151, // 等待总时长                
                "sumServeTime": 16263, // 持续总时长                
                "averageResponseTime": 239, // 平均等待时长                
                "averageServeTime": 30.1 // 平均持续时长            
                }
        }
}