未接通呼入明细列表
GET /apiv2/voice/unanswereds.json
Query参数
| Name | Required | Type | Comment |
|---|
| created_start | 否 | number | 起始时间 |
| created_end | 否 | number | 截止时间 |
| page | 否 | number | 页码，默认为 1 |
| per_page | 否 | number | 分页尺寸，默认为 100 |
| reason | 否 | number | 未接通原因 |
| sort | 否 | number | 0：降序，1：升序 |
调用权限
admin, agent
curl 示例
curl https://{subdomain}.kf5.com/apiv2/voice/unanswereds.json \
-v -u {email_address}:{password}| Name | Type | Read-only | Comment |
|---|
| id | integer | yes | 通话明细ID |
| from | string | yes | 主叫号码 |
| user_id | integer | yes | 用户UID |
| source | string | yes | 按键来源 |
| agent_id | integer | yes | 客服UID |
| callduration | integer | yes | 呼叫时长 |
| alerting_seconds | integer | yes | 响应时长 |
| created | string | yes | 创建时间 |
| reason | integer | yes | 用户取消 0，坐席全忙 20，坐席拒接 40，排队人数限制 50，排队超时 51，非工作时间 60 |
返回示例
Status: 200 OK{
"unanswered": [
{
"id": "8542746",
"from": "18810407491",
"user_id": "741536",
"source": "毕业生档案查询",
"agent_id": null,
"callduration": "86",
"alerting_seconds": "0",
"created": "2017-07-25 11:25:32",
"reason": "20"
}
],
"count": 49,
"next_page": "https://tianxiang.kf5.com/apiv2/voice/unanswereds.json?created_start=20170703&created_end=20170726&per_page=1&page=2",
"previous_page": null
}
