客服状态列表
GET /apiv2/voice/availabilities.json
调用权限
admin
curl 示例
curl https://{subdomain}.kf5.com/apiv2/voice/availabilities.json \
-v -u {email_address}:{password}| Name | Type | Read-only | Comment |
|---|---|---|---|
| agent_id | integer | yes | 客服UID |
| user_id | integer | yes | 用户UID |
| type | string | yes | phone：手机/落地号码上班，client：客户端上班 |
| status_updated | integer | yes | 最近一次状态更新时间 |
| status | integer | yes | 离线 0，在线 1，忙碌 2，小休 3 |
| call_status | integer | yes | 未通话 0，通话中 1 |
| number | string | yes | 上班号码 |
| agent_name | string | yes | 客服名称 |
返回示例
Status: 200 OK{
"availabilities": [
{
"user_id": "13032510",
"agent_id": "1000246",
"type": "phone",
"status_updated": "1501468281",
"status": "1",
"call_status": 0,
"number": "8018862300000002",
"agent_name": "杨凯"
}
]}