工单自定义字段
GET /apiv2/ticket_fields.json
调用权限
agents
也可以使用如下API：
获取状态为启用的自定义字段列表
GET /apiv2/ticket_fields/active.json
curl 示例
curl https://{subdomain}.kf5.com/apiv2/ticket_fields.json -u {email_address}:{password}返回示例
Status: 200 OK{
"ticket_fields":[
{
"id": 4,
"url": "https://support.kf5.com/apiv2/ticket_fields/4.json",
"name": "field_4",
"type": "dropdownlist",
"agent_title": "问题类型",
"agent_required": true,
"enduser_visible": true,
"enduser_title": "请选择问题类型",
"enduser_editable": true,
"enduser_description": "",
"enduser_required": true,
"active": true,
"custom_field_options": [
{
"key": "反馈建议",
"value": "反馈建议"
},
{
"key": "产品问题",
"value": "产品问题"
}
]
}
]}